1. How can I find a shop adjacent to my location?

Please find a distributor in your country here and ask it about the shop in your location.

2. What is IPL?

IPL is an abbreviation of “Illustrated Parts List”.

3. How can I find an IPL of a hobby engine?

IPL of a hobby engine is attached to its Owner’s Manual.

4. I bought a ZENOAH OPE (Outdoor Power Equipment, such as brush cutter / chainsaw / hedge trimmer / blower, etc.) in Europe/Oceania, but have difficulty in obtaining spare parts. How can I get them?

Please contact below distributor. It will introduce you a dealer close to your location.

    Lee Brook Business Centre, Burnley Road,
    Rawtenstall, Rossendale, Lancashire BB4 8HH
    Phone : +44-1706-260-502
    Fax  : +44-1706-260-503
    Homepage: http://www.kingcobra.co.uk/
  • (For other European Countries) SAS SABRE FRANCE
    BPN 96, 76203 DIEPPE
    Phone: 33-(0)232905240
    Fax: 33-(0)235841984
    Email: espace-contact@sabre-france.fr
    Homepage: http://www.sabre-france.com/
  • (For Australia) Husqvarna Australia Pty Ltd.
    Locked Bag 5, Central Coast BC, NSW 2252, Australia
    Customer Service Phone Number 1300 804 213
  • (For New Zealand) Husqvarna New Zealand Ltd.
    PO Box 76 437 Manukau City 2241, New Zealand
    Customer Service Phone Number (09) 920 2410

5. Can I buy your products directly from ZENOAH?

We do not retail our products. Please find here our distributor in you location and contact it for your nearest dealers.

6. I have a technical problem with my machine. How can I solve it??

Please give the information to the shop where you bought ZENOAH machine, or simply ask us through here.

7. My machine is quite old and I would like to get a users’ manual, but I can’t find it in your website. Can I get the users’ manual?

Please send us a message through here with below information. The manual data may be available.
  • Model Name
  • Approximate year you bought the machine